BIBFRAME Work

Title

Zack Mullins interview conducted by Emily Hilliard, 2022-01-08

Type

• Collection
• Non Music Audio

Contribution

• Hilliard, Emily (interviewer)
• Mullins, Zack (interviewee)
• Occupational Folklife Project (sponsor)

Subject

• Postal service--Employees--Appalachian Region (LCSH)
• Rural free delivery--Appalachian Region (LCSH)
• Mullins, Zack (LCNAF)
• Civil service--United States (LCSH)
• Country life--Kentucky (LCSH)
• Job satisfaction (LCSH)
• Postal service--Kentucky (LCSH)
• Postal service--Employees--Labor unions--United States (LCSH)
• Customer relations (LCSH)
• Digital photographs--Color--2020-2030 (GMGPC)
• COVID-19 Pandemic, 2020-2023--Influence (LCSH)
• American Postal Workers Union (LCNAF)
• Letter carriers--United States--Uniforms (LCSH)
• Post office stations and branches--Kentucky (LCSH)
• Part-time employment (LCSH)

Genre Form

• Interviews (LCGFT)
• Sound recordings (LCGFT)
• Oral histories (LCGFT)
• Personal narratives (LCGFT)

Language

• English

Content

• spoken word

Summary

Zack Mullins (b. 1986, Hazard, Kentucky) is a clerk at the rural Lost Creek, Kentucky Post Office, a remotely managed Post Office with 400 PO Boxes. Mullins is the only employee staffed at that office. His official title is Postal Support Employee, Sales and Service Distribution Associate or PSESSDA and he is a member of the American Postal Workers Union (APWU). He was hired in 2019 and only worked for about 6 months until the COVID-19 pandemic hit. In this interview, Mullins speaks about the relationships he has developed with his customers, many of whom are elderly, the impact of COVID on his work and the community he serves, the importance of mail for him as a kid growing up in remote and rural Eastern Kentucky, and privatization of the Postal Service.

Authorized Access Point

Mullins, Zack. Zack Mullins interview conducted by Emily Hilliard, 2022-01-08

Capture

Recorded at the Jackson Kentucky Post Office, Jackson, Kentucky, January 8, 2022.

Geographic Coverage

• Kentucky
• Appalachian Mountains

Admin Metadata

• Date: 2026-09-11T20:22:04.171754+00:00
• Agent: cbc
• Status: c
• Derived from: 23389342

Admin Metadata

• Date: 2026-09-11
• Cataloger id: Unknown
• Description level: http://id.loc.gov/ontologies/bibframe-2-6-0/
• Description language: eng
• Description authentication: pcc