BIBFRAME Work
Title
Process-Oriented Dynamic Capabilities
Type
- Monograph
- Text
Contribution
Subject
- 522000
- Business--Data processing (LCSH)
- Information technology (LCSH)
- UF
- Computer science (LCSH)
- Management information systems (LCSH)
- KJQ
- I24067
- BUS083000 (BISACSH)
Language
Classification
- LCC: HF54.5-54.56 (Status: not used by assigner) (Status: upgraded prepub)
- DDC: 658.05
- DDC: 650
Content
Summary
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.
Table of Contents
Exposition -- Research Background -- Research Approach -- Results -- Discussion -- Conclusion.
Authorized Access Point
Plattfaut, Ralf. Process-Oriented Dynamic Capabilities
Admin Metadata
- Date: 2026-09-11T20:22:48.766862+00:00
- Agent: cbc
- Status: c
- Derived from: 21820563
Admin Metadata
- Date: 2026-09-11
- Cataloger id: Unknown
- Description level: http://id.loc.gov/ontologies/bibframe-2-6-0/
- Description language: eng
- Description authentication: pcc
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